Register your Erlab product Benefit from the best possible connectivity for your protection
Get a life time warranty*
Register your product online: the registration of the product will automatically give you one extra year of warranty (in addition to the warranty mentioned in the Erlab’ general terms and conditions of sale).
Connect your unit: Once the device is connected to the Internet and configured to exchange usage data, the warranty is extended for up to 10 years. Warranty will be successively renewed at each filters replacement and for the life time indicated on the eValiQuest and/or or at the end of filter usage time.
In order to benefit from Erlab extension of warranty offer, the following conditions shall be respected: Warranty applicability is subject to the respect of the Erlab’ general terms and conditions of sale and following requirements:
The registration and/or the connection of the product shall be performed within the twelve months from the purchase date ;
Filters replacement must be performed following eValiQuest service recommendations or at the end of filter usage time ; The filter's serial number, used as an identification key, validates this condition, regardless of your device's supplier (and/or the replacement filter’s supplier for the following years).
The device's replacement filters must be manufactured by Erlab, as must all other spare parts.
Consumables such as filters and saturation sensors are not covered under warranty.
These conditions apply exclusively to the use of the following connected products: